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Manager, Senior Strategist, Bangalore

Created 05/15/2018
Reference JR-0009752
Category Building Design
Country India
City Bangalore
WeWork Enterprise / PxWe Senior Workplace Strategist
About Enterprise at WeWork:

WeWork has evolved from providing flexible workspaces for individual members to providing a full suite of design, construction, and operations solutions to a wide range of members including Enterprise companies. Under the Powered by We (PxWe) brand, WeWork leverages its vast experience, market penetration, and economies of scale to deliver exceptional custom designed spaces and services for clients of all shapes and sizes. To support this rapidly growing offering, we're scaling our best in class team.

About the Role:
The role of the Senior Workplace Strategist is to lead and manage visioning, discovery, workplace strategy and change management activities, for large Enterprise client projects (PxWe) and Enterprise real estate portfolios (Key accounts), as part of the WeWork Enterprise Workplace Strategy team. This role is seen as the 'thread thru' any given workplace strategy scope or relationship, connecting multiple stakeholders from the client and the WeWork team, guarding the vision of the business case and ensure seamless delivery of research insights, programming, change management and ongoing performance analysis.

The Senior Workplace Strategist position reports to the Workplace Strategy Lead, PxWe.

Responsibilities:
  • Work closely with Enterprise leadership, sales, design, development, member success, research and product development teams to ensure the successful outcome of specific enterprise projects and enterprise client 'fleets'
  • Coordinator between multiple projects within a business line to be sure they benefit each other and align with overall business goals
  • Provide workplace strategy guidance to teams and managers
  • Organize and lead the data gathering scope within the envisioning process, including end-user engagements, data analysis, visioning sessions and workshops with clients to help define guidelines for future project and fleet success
  • Oversee workplace strategy 'discovery' process including organizing and conducting interviews, surveys, utilization studies and turning those learnings into insights that bring value to the client.
  • Manage and oversee design strategy for specific projects, developing the program requirements and key planning concepts that align with client and WeWork goals.
  • Use knowledge from client engagements, fleets and projects to develop more effective tools, processes and tactics
  • Share enterprise insights with the WeWork Research and Product Development teams to better inform larger trends, patterns of behavior and new products.
  • Contribute to WeWork thought leadership materials and speak at workplace and future of work events
  • Global and regional travel for client engagements, conferences and summits
  • Part of staff recruitment and a part of internal training and learning to build skills and capabilities within the Workplace Strategy team as well as with internal partners across Sales, Product and Member Success.

Skills:
  • Deep knowledge of best-in-class corporate workplace programs, and the impact of coworking / workplace-as-a-service trends.
  • Organized with an analytical mind with the ability to see the forest through the trees.
  • Expert in client relationship management and empathic to client needs and goals.
  • Experience in creating guidelines, playbooks and standards for global client portfolios.
  • Ability to interpret workplace survey and utilization study results, creation actionable recommendations for clients.
  • Deep knowledge in space programming and planning and experience in bridging strategy into design.
  • Experience leading a client and end-users through change management. Versed in the rigor and art of understanding, shaping and reframing beliefs while and finding creative ways to engage people in the process.
  • Recognized industry expert in workplace strategy, with demonstrated thought leadership through speaking events and written materials
  • Reporting on trends, best practice, while also helping to launch the next great idea.
  • An engaging (verbal and written) communicator, facilitator, story-teller and public speaker.
  • Provide mentorship within the workplace strategy team while also being an equal team player and natural collaborator within the whole WeWork family.

Education and Experience:
  • Bachelor's degree (BA/BS) from 4-year college or university
  • Minimum of 7 to 10 years of directly related experience to the delivery of strategic planning services; or equivalent combination of education and experience
  • Minimum of 5 years experience in management

Who You Are:
  • Passionate about best in class design, construction, and project execution
  • A team collaborator, clear communicator, prudent risk-assessor, and effective motivator
  • Habitually thinking outside the box and exploring new ways to execute projects
  • Committed to continuous improvement and optimizing productivity


Employer WeWork

About Us

WeWork is the platform for creators, providing more than tens of thousands of members around the world with space, community and services that enable them to do what they love and create their life's work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal.

The WeWork team believes deeply in the power of “we” and in the movement we’re a part of. We challenge convention and achieve amazing things through dedication and collaboration. There is a contagious energy in our spaces as we work together toward accomplishing our goals.

Our hunger for building great spaces; empowering startups, freelancers, and small businesses; and connecting interesting people is far from being satisfied. We’re just getting started, and our journey gets increasingly exciting as more team members join the movement!

Below are the values that guide who we are and everything that we do. 

Inspired

We do what we love and are connected to something greater than ourselves.

Entrepreneurial

We are creators, leaders and self-starters. We try new things, we challenge convention, and we’re not afraid to fail.

Authentic

We are genuine to our brand, mission and values. We’re not perfect and we don’t pretend to be. We are, though, always honest and as transparent as we can be. 

Tenacious

We never settle. We get sh*t done and we get it done well. We’re persistent and knock down walls—literally if we have to.

Grateful

We are grateful for each other, our members, and to be part of this movement. We don’t take success for granted. We’re happy to be alive.

Together

We are in this together. This is a team effort. We always look out for one another. We value empathy; we know we’re all human, and know we can’t do any of this alone.

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